Cracker Barrel

  • Housekeeping

    Location
    631 South Cumberland
    Category
    Hidden (155174)
    Address
    631 South Cumberland
    City/State
    US-TN-Lebanon
    Postal Code
    37087
  • Overview

    A Housekeeper at our Executive Inn serves our guests by keeping guest rooms clean and orderly while creating a hospitable and ‘People Pleasing’ environment.

    Essential job functions include but are not limited to the following:

    • Ensures assigned block of guest rooms are cleaned and stocked according to Cracker Barrel standards
    • Accommodates guests by providing excellent customer service
    • Meets company standards of safety, quality, production, attendance and workplace behavior while efficiently completing daily room assignments
    • Maintains a clean and organized workspace
    • Follows Executive Inn operational policies and procedures, including those for safety and security, to ensure the safety of all associates and visitors throughout the day
    • Maintains the “Pleasing People” mission by following Cracker Barrel Rules of Conduct
    • Maintains a calm and pleasant demeanor throughout shift to ensure a positive employee/guest experience
    • Maintain regular and punctual attendance

    Responsibility

    • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
    • Available to work flexible hours that may include early mornings, weekends and/or holidays
    • Meet Executive Inn operating and hospitality policies of safety and security, with or without reasonable accommodation
    • Available to perform various different tasks throughout the Executive Inn during each shift

    Qualifications

    • Be able to communicate with coworkers, managers and guests effectively
    • Stand and walk for long periods of time
    • Load, lift carry and unload items up to 30 pounds
    • Work at a pace consistent with changing business volume and demands
    • Ability to learn quickly
    • Ability to work in environment where tobacco smoke is present
    • Ability to understand and carry out oral and written instructions and request clarification when needed
    • Ability to work independently or as part of a team
    • Make decisions and solve problems in the interest of 100% Guest Satisfaction policy

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